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info@hentley.co
We’re an independent Australian studio, crafting simplified leather goods that are made to last.Our mission is to craft an item that has serious longevity and timeless aesthetics.
We launched Hentley in Manly, NSW in 2014.
We have recently relocated and our team now call Collingwood, VIC home.
We are committed to providing the highest quality products and following up with a professional service. We are looking at growing a long term relationship with customers, not just selling you a product. If you have any questions or concerns about a product, your order, or just want to say hey, just get in contact. We love hearing from you.
info@hentley.co
Bottom line is that we want you to be happy with your Hentley purchase. Make sure you choose carefully before hitting the order confirmation button. We are not able to exchange goods directly. If you decide you would like another product due to wrong decisions we will be able to issue you with a store credit to process another order. All shipping for exchanged goods due to wrong decision is the buyers responsibility. For more info see Shipping and Returns
Please refer to our guide that is found here.
We offer Free Standard Tracked Shipping Worldwide
We also offer an options for Paid Express Tracked Shipping Worldwide.
We will assist in our full capacity to make returns easy and to ensure you're happy with your purchase. please contact returns@hentley.co for all inquiries. For a full breakdown on our return policy click here.
All credit card and transaction information is protected by the same level of security used by banks: a 256-bit SSL certificate. Purchase with confidence and know that your details are safe and never shared. If you have any questions regarding our security, please get in touch at info@hentley.co
The unlimited warranty entitles the original purchaser to product repairs, related to stitching or original assembly. If something goes wrong with a leather product, we will make it right.
For more information on our Warranty, click here.
Should you have another question please get in touch by contacting us at info@hentley.co