Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order.

Last updated: 21 May 2026

01

Overview

These Terms & Conditions govern your use of the Hentley website and the purchase of products from Hentley. By accessing our website or placing an order, you agree to be bound by these terms.

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.

02

Orders

All orders are subject to product availability and acceptance by Hentley. We reserve the right to cancel or refuse an order where necessary, including pricing errors or suspected fraud.

You will receive an order confirmation email once your order has been placed.

03

Payment

We accept major payment methods shown at checkout. Payments are processed securely through our payment providers and are not stored by Hentley.

Prices are shown in Australian dollars unless otherwise stated and include applicable taxes where required.

04

Shipping

We ship from Australia and provide tracking once your order is dispatched. Estimated delivery times are provided as a guide and may vary due to carrier delays.

For delivery details, see our Shipping Policy.

05

Returns

We want you to love your Hentley purchase. Unused full-price items may be returned within the stated returns window where eligible.

Personalised or monogrammed items are final sale and cannot be returned unless faulty. See our Return Policy for details.

06

Privacy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy.

By using our website, you consent to the practices described in that policy.

07

Contact

If you have any questions about these Terms & Conditions, please contact us.

Email: info@hentley.co